Details - Resident Liaison

Resident Liaison

Apply now Job no: 498782
Work type: Full-Time
Location: Clifton Hill
Categories: Administration, Aged Care

We are seeking an enthusiastic Resident Liaison Officer to join our dedicated team at Clifton Views in Fitzroy North.

TLC Healthcare, an ABA Employer of Choice for five consecutive years since 2016, is the largest integrated healthcare provider in Victoria with a Mission to be the leaders in innovative integrated healthcare renowned for providing wellbeing to our communities.

Due to the growth of our Aged Care division and our ongoing commitment to customer service, we currently have a fantastic opportunity available to join our Resident Liaison team.  The Resident Liaison is pivotal to the maintenance of site occupancy levels through the provision of exceptional customer service to both prospective and existing residents of our Homes.  The Resident Liaison meets and tours with prospective residents for the purpose of admission to our Homes and is a key point of contact for those who choose to reside with TLC.

The Resident Liaison is also responsible, with the General Manager, for the development and maintenance of strong relationships with referrers to maximise opportunities on an ongoing basis.

To be successful, applicants should also have:-

  • Customer Service, Sales or Hospitality experience
  • Knowledge of the financial and regulatory aspects of Aged Care
  • Strong verbal, written and interpersonal communication skills
  • A positive attitude with strong rapport building skills
  • Strong administrative skills
  • A current Victorian or Federal Police Check

In return TLC will provide:

  • A supportive team environment
  • Training and development opportunities
  • Attractive Salary package
  • Employee benefits such as; flexibility, complimentary gym membership and wellbeing initiatives

Come and join Team TLC as part of the new Era of Integrated Healthcare and make a difference to our communities!

For further information, please visit our website

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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